Returns and Refunds


We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be:

-received within 14 days of receiving your order (21 days for international parcels) 

-new and unworn with all original swing tags attached 

-must not smell of perfume, deodorant, body odour, cosmetics or washing powder 

-item is not Jewellery, Swimwear, Bodysuits or Undergarments (for clarity, shoes, handbags and hats can be returned if they meet our returns criteria)



To start a return, you can contact us at If your return is accepted. Please package the garments and send back to our warehouse.


         SUITE 42H 110-116 BOURKE RD

         ALEXANDRIA NSW 2015

You can always contact us for any return enquiries at


Please inspect your order upon reception and contact us at immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and resolve it accordingly.


In compliance with Australian Consumer Law, All About May is not required to provide a refund or exchange if you make a wrong selection, need a different size or change your mind. This includes payments made with AfterPay.

If there is a major fault with the style you've purchased, we will offer to repair or replace it where available. If we cannot repair or replace the style, we will offer an online credit note or refund.  All claims for faulty styles are assessed on an individual basis, and the outcome of a refund is at All About May's discretion. If a refund is deemed necessary, the refund will be processed back to the original payment method used to place the order (eg credit card, PayPal, AfterPay or store credit). If you have used a combination of online credit note and card/PayPal/AfterPay, then your credit note will be re-issued and your payment refunded.

Unfortunately, we do not offer exchanges. We recommend using your Online Credit Note to purchase an alternative size or product.


We will notify you once we have received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.